Technical support

Tereos Starch & Sweeteners's expertise and experience are at the service of its customers. The company aims to provide the market with accurate, timely, cost-effective and optimal solutions.

Based on product know-how and nutritional expertise, Tereos Starch & Sweeteners's teams assist customers in optimising safe and cost-effective feed formulations in all breeding sectors as well as for pet food.

The company has the objective to develop new feed ingredients, preferably in partnership, in order to meet customers’ needs, and support them in their innovation and development processes. The New Product and Process team has developed a production process for soluble wheat proteins produced from vital wheat gluten. They improve the mechanical resistance of pellets. They help adjust the nutritional properties of Tereos Starch & Sweeteners's products by modulating the proportions of the different constituents or by preventing the presence of anti-nutritional factors through process optimisation. 

Customer Technical Support engineers and technologists are available to come to customer's production sites all around Europe to assist in on site trials and advise solutions. Their expertise in application development is supported by analytics and comprehensive pilot processing lines for making extruded fish feed or pet food - from the grinding of raw materials to the end products - as well as suitable analytical tools for feed compounds and pet food characterisation.

Tereos Starch & Sweeteners's technical support team is capable of:

  • selecting the optimal ingredients to fit specific processes, end-product requirements or formulations,
  • developing tailor-made formulations for specific needs,
  • helping with troubleshooting, including supporting customer plant trials,
  • providing the most up-to-date knowledge of its ingredients and their functional benefits, sharing the latest information and perspectives in various application fields,
  • offering special training programmes designed to help customers' R&D or process engineers to become fully familiar with Tereos Starch & Sweeteners's products, their nutritional and functional properties, and their applications,
  • reacting quickly to demand through direct contact at the customer's location.

Tereos Starch & Sweeteners's expertise and experience are at the service of its customers. Contact us!

Soluble wheat proteins

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